QUALITY
Information for our guests
The Riffelhaus 1853 is proud to have received
the following quality labels and awards.
Riffelhaus 1853
Excellence
Partnerships
Swiss Bike Hotel
The “Bike Hotel” distinction is given to hotels that have already been awarded a star rating, and indicates special facilities for mountain bikers. The Swiss Hotel Association monitors the implementation of the relevant criteria. The Riffelhaus 1853 offers cyclists optimal conditions to recover from demanding rides and prepare themselves for new trails.
Typically Swiss Hotel
The “Typically Swiss” label identifies establishments that are committed to tradition and authenticity. A jury made up of experts from a number of industries ensures that establishments bearing the title fulfil the requisite criteria. These include a traditional building style, use of local materials for the interior decor, and regional and Swiss products on the menus.
Certificates of quality management
Q-Label
Hotels and hostels that have a comprehensive, recognised quality management system can apply for the Level III Quality Seal from the Swiss Tourism Federation. The Riffelhaus 1853 has received this label. It is awarded to hotels and hostels that work continuously to ensure quality and offer their guests the best possible experience each and every day.
ISO 9001:2015 Quality management systems
This standard sets out globally recognized standards for an excellent quality and management system. It indicates that an organization has a certified/evaluated management system and is dedicated to ensuring high quality standards. The Riffelhaus 1853 was awarded this certificate by the Swiss Association for Quality and Management Systems (SQS)
Certificates of environmental management
ISO 14001:2015 environmental management
This standard sets out globally standardized requirements for an environmental management system. The Matterhorn Group is ISO 14001:2015 certified by the Swiss Association for Quality and Management Systems (SQS). Both at the Riffelhaus 1853 and at all the other hotels and businesses within the Group, it follows a targeted sustainable environmental policy, encompassing energy use to waste prevention and recycling to general reductions in emissions.
CO2 & kWh reduced
By voluntarily participating in this programme run by the Energy Agency of the Swiss Private Sector (EnAW), the Matterhorn Group is able to clearly demonstrate its commitment to climate protection. The “CO2 & kWh reduced” certificate issued by the EnAW is recognized by the federal government, the cantons and industry partners. The Matterhorn Group is actively reducing its CO2 emissions across all business units and companies, and also continuously optimizes its overall energy efficiency.